Dr. Wei-Lun Chang

Book Chapters

1. Wei-Lun Chang and Hsiao-Chiao Tseng, "The impact of sentiment on content post popularity through emoji and text on social platforms", (Chapter 9) Cyber Influence and Cognitive Threats, Elsevier, UK, 2020.

2. Wei-Lun Chang, "Discovering the Voice from Travelers: A Sentiment Analysis for Online Reviews," Lecture Notes in Business Information Processing (LNBIP), 258, pp.15-26, 2016. (EI)

3. Wei-Lun Chang and Yu-Xin Wu, "A Framework for CRM E-Services: From Customer Value Perspective," Lectures Notes in Business Information Processing (LNBIP), 52, pp. 235-242, 2011. (EI)

4. Wei-Lun Chang, "A SOA-Based Framework for Internet-Enabled CRM," Encyclopedia of E-Business Development and Management, Advances in E-Business Research Series (AEBR) Book Series, IGI Press, 2010.

 

Refereed Journal Publications

1. Wei-Lun Chang, Yen-Hao Hsieh, and I-Ting Lu, "Switching to cashless? Exploring costs of switching intention in mobile payment services", Journal of Organizational Computing and Electronic Commerce, forthcoming, 2024. (SSCI)

2. Wei-Lun Chang, Li-Ming Chen, and Fang-Yi Su, "Exploring the Influence of National FinTech Ecosystem on Efficiency of Small and Medium-Sized Enterprises (探討國家金融科技生態系下中小企業效率之影響)", Journal of Management and Systems (管理與系統), forthcoming, 2024. (TSSCI) (in Chinese)

3. Wei-Lun Chang, "Improving motivation and engagement of learning strategies through the employment of gamification (透過遊戲化教學改善學習策略中動機與投入)", Journal of Educational Research and Development (教育研究與發展期刊), 19(3), 63-88, 2023. (TSSCI)

4. Wei-Lun Chang and Vladlena Benson, "Migration and Financial Transactions: Factors Influencing Mobile Remittance Service Usage in the Pandemic", Information Technology & People, 36(5), 2112-2136, 2023 (SSCI). (2021 Impact Factor: 4.481, INFORMATION SCIENCE & LIBRARY SCIENCE: 24/84)

5. Wei-Lun Chang, Li-Ming Chen, and Takako Hashimoto, "Cashless Japan: Unlocking Influential Risk on Mobile Payment Service", Information Systems Frontiers, 24(5), 1515–1528, 2022. (SCI) (2021 Impact Factor: 5.261, COMPUTER SCIENCE, THEORY & METHODS: 15/109)

6. ​Wei-Lun Chang and Vladlena Benson, "Jigsaw teaching method for collaboration on cloud platforms", Innovations in Education and Teaching International, 59(1), 24-36, 2022. (SSCI) (2021 Impact Factor: 2.027, EDUCATION & EDUCATIONAL RESEARCH:170/267)

7. Wei-Lun Chang, Li-Ming Chen, and Yen-Hao Hsieh, "Online to Offline Social Interaction on Gaming Motivations", Kybernetes, 51(12), 3508-3525, 2022. (SCI) (2021 Impact Factor: 2.352, COMPUTER SCIENCE, CYBERNETICS: 16/24)

8. Li-Ming Chen and Wei-Lun Chang, "Supply- and Cyber-Related Disruptions in Cloud Supply Chain Firms: Determining the Best Recovery Speeds", Transportation Research Part E: Logistics and Transportation Review, 151, 102347, 2021. (SCI) (2020 Impact Factor: 6.875, ENGINEERING, CIVIL: 3/136)

9. Wei-Lun Chang and Li-Ming Chen, "Analyzing Omni-Channel Shopper’s Journey Configuration of Generation Y and Z", Journal of Organizational and End User Computing, 33(6). 1-18, 2021. (SSCI) (2020 Impact Factor: 4.349, INFORMATION SCIENCE & LIBRARY SCIENCE: 24/85)

10. Wei-Lun Chang and Yu-Chu Yeh, "A Blended Design of Game-based Learning for Motivation, Knowledge Sharing, and Critical Thinking Enhancement", Technology, Pedagogy and Education, 30(2), 271-285, 2021. (SSCI) (2020 Impact Factor: 2.529, EDUCATION & EDUCATIONAL TECHNOLOGY: 112/264)

11. Wei-Lun Chang and Yi-Shan Chiang, "The organic reach of online videos: linking viewers’ traits to post-viewing behaviour", Cybernetics and Systems, 52(3), 191-212, 2021. (SCI) (2020 Impact Factor: 1.879, COMPUTER SCIENCE, CYBERNETICS: 16/23)

12. Wei-Lun Chang and Jia-Ying Wang, "A 2020 perspective on “Mine is yours? Using sentiment analysis to explore the degree of risk in sharing economy", Electronic Commerce Research and Applications, 40, 100934, 2020. (SCI) (2020 Impact Factor: 6.014, COMPUTER SCIENCE, INTERDISCIPLINARY APPLICATIONS: 15/112)

13. Wei-Lun Chang and Chia-Yung Lo, "Exploring Trust Transfer in Mobile Payment Adoption", Journal of Technology Management (科技管理學刊), 25(4), 77-108, 2020. (TSSCI)

14. Wei-Lun Chang, "Applying ANP to Analyse Sensory Experience in Restaurants", British Food Journal, 122(1), 122-135, 2020.(SCI) (2020 Impact Factor: 2.518, AGRICULTURAL ECONOMICS & POLICY: 10/21)

15. Li-Ming Chen and Wei-Lun Chang, "Under what conditions can an application service firm with in-house computing benefit from cloudbursting?", European Journal of Operational Research, 282(1), pp. 71-81, 2020. (SCI) (2020 Impact Factor: 5.334, OPERATIONS RESEARCH, MANAGEMENT SCIENCE: 15/84)

16. Wei-Lun Chang, "The Impact of Emotion: A Blended Model to Estimate Influence on Social Media", Information Systems Frontiers, 21(5), pp. 1137-1151, 2019. (SCI) (2018 Impact Factor: 2.539, 5-Year Impact Factor: 3.152, COMPUTER SCIENCE, THEORY & METHODS: 28/104)

17. Wei-Lun Chang, Li-Ming Chen, and Alexey Verkholantsev, "Revisiting Online Video Popularity: A Sentimental Analysis", Cybernetics and Systems, 50(6), pp. 563-577, 2019. (SCI) (2018 Impact Factor: 1.681, 5-Year Impact Factor: 1.319, COMPUTER SCIENCE, CYBERNETICS: 12/23)

18. Wei-Lun Chang and Yi-Pei Chen, "Way too Sentimental? A Credible Model for Online Reviews", Information Systems Frontiers, 21(2), pp. 453-468, 2019. (SCI) (2018 Impact Factor: 2.539, 5-Year Impact Factor: 3.152, COMPUTER SCIENCE, THEORY & METHODS: 28/104)

19. Wei-Lun Chang, "Does Beauty Matter? Exploring the Relationship Between Self-Consciousness and Physical Attractiveness", Kybernetes: The international journal of cybernetics, systems and management sciences, 48(3), pp.362-384, 2019. (SCI) (2018 Impact Factor: 1.381, 5-Year Impact Factor: 1.231, COMPUTER SCIENCE, CYBERNETICS: 14/23)

20. Wei-Lun Chang and Jia-Yin Wang, "Mine is Yours? Using Sentiment Analysis to Explore the Degree of Risk in Sharing Economy", Electronic Commerce Research and Applications, 28, pp. 141-158, 2018. (SCI) (2017 Impact Factor: 2.582, 5-Year Impact Factor: 3.707, COMPUTER SCIENCE, INFORMATION SYSTEMS: 49/148)

21. Wei-Lun Chang and Chiao-Jung Chang, "Hedonic Experience of Customer Re-Patronizing Intention: A System Dynamics Viewpoint", Kybernetes: The international journal of cybernetics, systems and management sciences, 46(10), pp.1674-1691, 2017. (SCI) (2016 Impact Factor: 0.811, 5-Year Impact Factor: 0.664, COMPUTER SCIENCE, CYBERNETICS: 18/22)

22. Wei-Lun Chang and Chien-Fang Jung, "A Hybrid Approach for Personalized Service Staff Recommendation", Information Systems Frontiers, 19(1), pp. 149-163, 2017.  (SCI) (2015 Impact Factor: 1.450, 5-Year Impact Factor: 2.248, COMPUTER SCIENCE, THEORY & METHODS: 29/105)

23. Wei-Lun Chang and Chia-Ling Chiu, "Coopetition Under Alliance? Applying Awareness-Motivation-Capability Competitive Dynamics Perspective", Journal of Business Economics and Management, 17(5), pp.701-716, 2016. (SSCI) (2015 Impact Factor: 0.618, 5-Year Impact Factor: 0.862, ECONOMICS: 222/344)

24. Ya-Ling Wu, Eldon Y. Li, and Wei-Lun Chang, "Nurturing User Creative Performance in Social Media Networks: An Integration of Habit of Use with Social Capital and Information Exchange Theories," Internet Research, 26(4), pp. 869-900, 2016. (SSCI) (2015 Impact Factor: 3.017, 5-Year Impact Factor: 3.142, TELECOMMUNICATIONS: 5/82)

25. Wei-Lun Chang and Ling-Yao Huang, "Measuring Service Experience: A Utility-Based Heuristic Model," Service Business, 10(1), pp. 1-30, 2016. (SSCI) (2015 Impact Factor: 0.985, 5-Year Impact Factor: 1.088, MANAGEMENT: 127/192)

26. Wei-Lun Chang, "A Two-Step Model for Self-Organized Social Network Pre-Construction," Telematics and Informatics, 33(1), pp. 165-175, 2016.  (SSCI) (2015 Impact Factor: 2.261,INFORMATION SCIENCE & LIBRARY SCIENCE: 14/86)

27. Wei-Lun Chang, Hui-Chi Chang, Osmud Rahman, and Carol Hsu, "Service brand and customer attire: A genetic algorithm approach," International Journal of Fashion Design, Technology and Education, 8(3), pp.194-205, 2015.

28. Wei-Lun Chang, Arleen N. Diaz, and Patrick C. K. Hung, "Estimating Trust Vale: A Social Network Perspective," Information Systems Frontiers, 17(6), pp. 1381-1400, 2015. (SCI) (2014 Impact Factor: 1.077, 5-Year Impact Factor: 1.184, COMPUTER SCIENCE, THEORY & METHODS: 40/102)

29. Te-Min Chang, Wen-Feng Hsiao, and Wei-Lun Chang, "An Ordinal Regression Model with SVD Hebbian Learning for Collaborative Recommendation," Journal of Information Science and Engineering, Vol. 30, No. 2, pp. 387-401, 2014. (SCI) (2013 Impact Factor: 0.333, 5-Year Impact Factor: 0.387, COMPUTER SCIENCE, INFORMATION SYSTEMS: 128/135)

30. Wei-Lun Chang and Wei-Yen Chen, "Olfaction Tells Everything: The Exclusive Scent of Corporate Brands," Journal of Management (管理學報), Vol. 30, No. 4, pp. 363-384, 2013. (TSSCI) 

31. Wei-Lun Chang, Hui-Chi Chang, and Te-Min Chang, "A System Dynamic Approach to E-Service Recovery and E-Trust," Journal of Information Management (資訊管理學報), 20 (2), pp. 193-217, 2013. (TSSCI) 

32. Wei-Lun Chang and Agus Marwi Jaya Pelawi, "Service Idealism: The Sense Perception of Personality," Cybernetics and Systems: An International Journal, 43, pp.669-686, 2012. (SCI) (2012 Impact Factor: 0.973, 5-Year Impact Factor: 0.814, COMPUTER SCIENCE, CYBERNETICS: 14/21)

33. Wei-Lun Chang and Sian-Ting Lin, "A Study of Similarity of Individual Personality in Groups," Journal of Library and Information Science Research (圖書資訊學研究), Vol. 6, No. 2, pp. 83-113, 2012. (TSSCI)  (in Chinese)

34. Wei-Lun Chang and Sung-Shun Weng, “Revisiting Customer Value by Forecasting E-Service Usages,” Journal of Computer Information Systems , Vol. 52, Iss. 3, pp, 41-49, 2012. (SCI)  (2012 Impact Factor: 0.495, 5-Year Impact Factor: 0.767, COMPUTER SCIENCE, INFORMATION SYSTEMS: 101/132)

35. Wei-Lun Chang and Kuan-Chi Chang, "Estimating the Value of Corporate Co-Branding Synergies," Kybernetes: the international journal of systems & cybernetics, Vol. 41, Iss: 1/2, pp.239-253, 2012. (SCI)  (2012 Impact Factor: 0.318, 5-Year Impact Factor: 0.370, COMPUTER SCIENCE, CYBERNETICS: 20/21)

36. Wei-Lun Chang and Yi-Ping Lo, "A Social Network Based Group Decision Support System," International Journal of Mobile Communications, 10(1), pp. 41-64, 2012. (SSCI) [Learn more about iDecision System] (COMMUNICATION: 25/67)

37. Wei-Lun Chang, "iValue: A Knowledge-based System for Estimating Customer Prospect Value," Knowledge-Based Systems, 24(8), pp. 1181-1186, 2011. (SCI) (2012 Impact Factor: 4.104, 5-Year Impact Factor: 4.104, COMPUTER SCIENCE, ARTIFICIAL INTELLIGENCE: 6/115)

38. Wei-Lun Chang, "A CBR-Based Delphi Model for Quality Group Decisions," Cybernetics and Systems: An International Journal, 42 (6), pp. 402-414, 2011. (SCI) (2012 Impact Factor: 0.973, 5-Year Impact Factor: 0.695, COMPUTER SCIENCE, CYBERNETICS: 14/21)

39. Wei-Lun Chang, "A Mixed-Initiative Model for Quality-Based E-Services Pricing," Total Quality Management and Business Excellence, Vol. 22, Issue. 9, pp. 975-991, 2011. (SSCI) (2012 Impact Factor: 0.894, 5-Year Impact Factor: 0.905, MANAGEMENT: 111/174)

40. Wei-Lun Chang and Yu-Ting Hong, "A Mixture Model to Estimate Customer Value for E-Services," Kybernetes: the international journal of systems & cybernetics, 40 (1/2), pp. 182-199, 2011. (SCI) (2012 Impact Factor: 0.318, 5-Year Impact Factor: 0.310, COMPUTER SCIENCE, CYBERNETICS: 19/20)

41. Wei-Lun Chang, Soe-Tsyr Yuan, and Carol W. Hsu, "Creating the Experience Economy in E-Commerce," Communications of the ACM (CACM), Vol. 53, No. 7, pp. 122-127, 2010. (SCI) (2012 Impact Factor: 2.511, 5-Year Impact Factor: 2.564, COMPUTER SCIENCE, SOFTWARE ENGINEERING: 9/104)

42. Wei-Lun Chang, "An Agent-Based System for Collaborative Informal Learning in a Pervasive Environment," International Journal of Mobile Communications, Vol. 8, No. 2, pp. 187-209, 2010. (SSCI)  (COMMUNICATION: 25/67)

43. Wei-Lun Chang, Soe-Tsyr Yuan, and Eldon Y. Li, “iCare Home Portal: An Extended Model of Quality Aging e-Services,” Communications of the ACM (CACM), Vo. 52, No. 11, pp. 118-124, 2009. (SCI) (2012 Impact Factor: 2.511, 5-Year Impact Factor: 2.564, COMPUTER SCIENCE, SOFTWARE ENGINEERING: 9/104)

44. Wei-Lun Chang, "Using Multi-criteria Decision Aid to Rank and Select Co-branding Partners: From a Brand Personality Perspective," Kybernetes: the international journal of systems & cybernetics, No. 38, Vol. 6, pp. 950-965, 2009. (SCI)  (2012 Impact Factor: 0.318, 5-Year Impact Factor: 0.310, COMPUTER SCIENCE, CYBERNETICS: 19/20)

45. Wei-Lun Chang and Soe-Tsyr Yuan, “A Markov-Based Collaborative Pricing System for Information Goods Bundling,” Expert Systems with Applications (ESWA), Vol. 36, Issue 2, pp. 1660-1674, 2009. (SCI) (5-Year Impact Factor: 2.455, OPERATIONS RESEARCH & MANAGEMENT SCIENCE: 5/77)

46. Wei-Lun Chang and Soe-Tsyr Yuan, “A Synthesized Model of Markov Chain and ERG Theory for Behavior Forecast in Collaborative Prototyping,” Journal of Information Technology Theory and Applications (JITTA), 9(2), pp. 45-63, 2008. (ABI/INFORM)

47. Wei-Lun Chang, "OnCob: An Ontology-based Knowledge System for Supporting Position and Classification of Co-branding Strategy," Knowledge-Based Systems, 21(6), pp. 498-506, 2008. (SCI) (5-Year Impact Factor:1.967, COMPUTER SCIENCE, ARTIFICIAL INTELLIGENCE: 15/111)

48. Wei-Lun Chang and Soe-Tsyr Yuan, “Collaborative Pricing Model for Bundling Information Goods,” Journal of Information Science (JIS), 34(5), pp.1-16, 2008. (SSCI) (5-Year Impact Factor:1.686,  INFORMATION SCIENCE & LIBRARY SCIENCE: 24/83)

49. Wei-Lun Chang, "A Value-based Pricing System for Strategic Co-branding Goods," Kybernetes: the international journal of systems & cybernetics, Vol. 37, No. 7, pp. 978-996, 2008. (SCI) (5-Year Impact Factor: 0.310, COMPUTER SCIENCE, CYBERNETICS: 19/20)

50. Soe-Tsyr Yuan, Shih-Hsiang Wang, and  Wei-Lun Chang, "Quality Aging in Place with Substitution-Based Case Adaptation CBR", Journal of Information Management (資訊管理學報), Vol. 15, No. 2, pp. 1-25, 2008. (TSSCI) (in Chinese)

51. Wei-Lun Chang and Soe-Tsyr Yuan, “A Recommendation-Based Pricing System for Information Goods Versioning,” Journal of Computers (JCS), Vol. 2, No. 9, pp. 67-76, 2007. (EI)

52. Wei-Lun Chang and Soe-Tsyr Yuan, “iPrice: A Collaborative Pricing System for e-Service Bundle Delivery,” International Journal of Electronic Business (IJEB), Vol.5 No. 6, pp. 623-642, 2007. (ABI/INFORM)

53. Wei-Lun Chang and Soe-Tsyr Yuan, “An Overview of Information Goods Pricing,” International Journal of Electronic Business (IJEB), Vol. 5, No. 3, pp. 294-314, 2007. (ABI/INFORM)

54. Heng-Li Yang and Wei-Lun Chang, "Market entry decision support for evaluating external environments," International Journal of Internet and Enterprise Management (IJIEM), Vol.3, No.4, pp.406-428, 2005. (ABI/INFORM)

55. Soe-Tsyr Yuan and Wei-Lun Chang, “Mixed-Initiative Synthesized Learning Approach for Web-Based CRM,” Expert Systems with Applications (ESWA), Vol. 20(2), pp.187-200, 2001. (SCI) (5-Year Impact Factor: 2.455, OPERATIONS RESEARCH & MANAGEMENT SCIENCE: 5/77)

 

Refereed Conference Proceedings

1. Wei-Lun Chang, "Applying a Rule-Based Chatbot to Customer Service Journey: A Generational Analysis", Frontiers in Service 2023, Maastricht, Netherlands, June 15-18, 2023

2. Wei-Lun Chang, Ya-Ting Chang, and Thi Trang Do, "Digital Transformation Framework: Motivation, Core, and Benefit", The 20th Pre-ICIS Workshop on e-Business (WeB 2022), Copenhagen, Denmark, December 10, 2022.

3. Thi Trang Do and Wei-Lun Chang, "The Consumption Behavior of OTT Media Services during Covid-19 Pandemic in Vietnam", Pacific Asia Conference on Information Systems (PACIS 2022), virtually (Taipei-Sydney), July 5-9, 2022.

4. Wei-Lun Chang and Ying Ying Yang, "Application of machine learning and sentiment analysis  in digital banking services", The 20th Workshop on e-Business (WeB 2021), virtually (Austin, Texas), December 11, 2021.

5. Chih-Wei Chien and Wei-Lun Chang, "Practicing Text Mining to Reveal Corporate Social Responsibility Strategy in Medical Industry", The 26th International Conference on Information Management and Practice, (第26屆國際資訊管理暨實務研討會), Yunlin, December 18, 2021.

6. Ying-Ying Yan and Wei-Lun Chang, "Applying Machine Learning and Sentiment Analysis to Explore Digital Banking Service Quality", The 32th International Conference on Information Management (第32屆國際資訊管理學術研討會), Taipei, Taiwan, August 8, 2021.

7. Wei-Lun Chang, "Unlocking Risk Perception of Japanese Mobile Payment Users", AIS SIG SEC Pre-ICIS 2020 Workshop of Information Security and Privacy (WISP 2020), December 12, 2020. (Virtual)

8. Wei-Lun Chang, "Discovering Omni-channel Shopper’s Journey of Generations", The Nineteenth Pre-ICIS Workshop on e-Business (WeB 2020), December 12, 2020. (Virtual)

9. Wei-Lun Chang, "Perceived Risks Toward Mobile Payment Adoption: A Three-Country Analysis", Pre-ICIS Workshop on Information Security and Privacy (WISP), Munich, Germany, December 15, 2019.

10. Wei-Lun Chang, "Discovering the Personality Traits of Opinion Leaders in Social Networks", Frontiers in Service 2019, Singapore, Singapore, July 18-21, 2019.

11. Wei-Lun Chang, "A Biological-Based Pricing Model for Service Experience: Cross-Cultural Perspective", 2019 AMA Winter Marketing Educators' Conference, Austin, TX, USA, Feb 22-24, 2019

12. Wei-Lun Chang, "Discovering the Association between Viewers’ Traits and Post-Viewing Behavior of Online Videos", 2019 AMA Winter Marketing Educators' Conference, Austin, TX, USA, Feb 22-24, 2019.

13. Wei-Lun Chang, "Will Sentiments in Comments Influence Online Video Popularity?", International Workshop on Big Social Media Data Management and Analysis, in conjunction with the 2018 IEEE BigData Conference, Seattle, WA, USA, December 10th-13th, 2018.

14. Wei-Lun Chang, "The Influence on Twitter: A Sentiment Analysis," Pacific Asia Conference on Information Systems (PACIS), Yokohama, Japan, June 26th-30th, 2018.

15. Wei-Lun Chang, "Risk in Sharing Economy: A Sentiment Analysis", 2018 Academy of Marketing Science Annual Conference (AMS), New Orleans, Louisiana, USA, May 23rd-25th, 2018.

16. Wei-Lun Chang, "Using Sentiment Analysis to Explore the Degree of Risk in Sharing Economy", International Workshop on Big Social Media Data Management and Analysis, in conjunction with the 2017 IEEE BigData Conference, Boston, MA, USA, December 11th-14th, 2017.

17. Wei-Lun Chang, "The Power of Emoticon in Social Media", 23rd Americas Conference on Information Systems (AMCIS), Boston, MA, USA, August 10th-12th, 2017.

18. Wei-Lun Chang and Hsiao-Chiao Tseng, "A Blended Model for Emoticon and Text in Social Media",  2017 Frontiers in Service Conference, New York, NY, USA, June 22nd-25th, 2017.

19. Wei-Lun Chang and Tung-Yi Wu, " How Much Do You Need to Pay? A Service Experience-Based Pricing Model in the Performing Arts Industry",  2017 Frontiers in Service Conference, New York, NY, USA, June 22nd-25th, 2017.

20. Wei-Lun Chang, "Hedonic Experience: Applying System Dynamics to Explore Customer Re-Patronizing Intention," 2017 AMA Winter Marketing Educators' Conference, Orlando, Florida, USA, February 17th-19th, 2017.

21. Wei-Lun Chang and Thomas J. H. Allen, "Amazon and Alibaba: Competition in a Dynamic Environment," Pre-ICIS Workshop of the Fifteenth Workshop on e-Business (WeB 16), Dublin, Ireland, December 10th, 2016.

22. Wei-Lun Chang, "What is your Influence on Social Media? A Sentiment Perspective," 15th European Conference on Research Methodology, London, UK, June 9th-10th, 2016. (Best Poster Award)

23. Wei-Lun Chang and Jia-Ying Chen, "Applying Mental Account and Justice Theory to Service Recovery: A System Dynamic Perspective," SERVSIG, Maastricht, Netherlands, June 17th-19th, 2016.

24. Wei-Lun Chang, "Measuring Influence on Social Media: A Sentiment Perspective," 2016 Academy of Marketing Science Annual Conference, Orlando, Florida, USA, May 18th-20th, 2016.

25. Wei-Lun Chang and Yi-Pei Chen, "A Sentiment-Based Model for Credible Online Reviews," 2016 AMA Winter Marketing Educators' Conference, Las Vegas, Nevada, USA, February 26th-28th, 2016.

26. Wei-Lun Chang, "Discovering the Voice from Travelers: A Sentiment Analysis for Online Reviews," Pre-ICIS Workshop of the Fourteenth Workshop on e-Business (WeB 15), Fort Worth, Texas, USA, December 12th, 2015.

27. Wei-Lun Chang, "Coopetition or Cooperation Under Alliance? AMC Competitive Dynamics Viewpoint," 2015 Academy of Management Meeting, Vancouver, BC, Canada, August 7th-11th, 2015.

28. Wei-Lun Chang and Cheng-Bin Li, "Cooperate Or Not for Online Services? A Game Theory Perspective," 3rd International Conference on Serviceology (ICServ 2015), San Jose, California, USA, July 7th-9th, 2015.

29. Wei-Lun Chang, "Service Coopetition Under Alliance: A Competitive Dynamics Perspective," 2015 Academy of Marketing Science Annual Conference, Denver, Colorado, USA, May 12th-15th, 2015.

30. Wei-Lun Chang and Chien-Fang Jung, "A Synthesized Learning Approach for Personalized Recommendation in Tour Service," Pre-ICIS Workshop of the Thirteenth Workshop on e-Business (WeB 14), Auckland, New Zealand, December 13th, 2014.

31. Wei-Lun Chang, Cheng-Bin Li, and Ya-Ling Wu, "Investigating Online Service Alliance in a Signaling Game," International Consortium for Electronic Business, Taipei, Taiwan,  December 8th- December 12th, 2014.

32. Wei-Lun Chang, Guan-Rong Chen, and Yueh-Chen Wen, "Discovering Key Actors of Group on Social Media for Effective Management," IIAI International Conference on Advanced Applied Informatics 2014 (ESKM E-Service and Knowledge Management), Kitakyushu, Japan, August 31st - September 4th, 2014.

33. Wei-Lun Chang, Cheng-Bin Li, and Hao-Chun Ting, "Exploring the Drifting Behavior on Different Social Media," IIAI International Conference on Advanced Applied Informatics 2014 (ESKM E-Service and Knowledge Management), Kitakyushu, Japan, August 31st - September 4th, 2014.

34. Wei-Lun Chang and Chia-Ling Chiu, "Service Alliance of Airline Companies: The Viewpoint of AMC Dynamic Competition Analysis," 2014 Frontiers in Service Conference, Miami, Florida, USA, June 26th-29th, 2014.

35. Ling-Yao Huang and Wei-Lun Chang, "Modeling Service Experience Optimism," 19th Americas Conference on Information Systems (AMCIS), Chicago, Illinios, USA, August 15th-17th, 2013.

36. Shu-Yi Meng and Wei-Lun Chang, "Service Cooperation in Alliance: A Shapley Value Perspective," 19th Americas Conference on Information Systems (AMCIS), Chicago, Illinios, USA, August 15th-17th, 2013.

37. Wei-Lun Chang, Chia-Ling Chiu, and Chien-Fang Jung, "Service Alliance in Competition: A Game Theory Perspective,"  19th Americas Conference on Information Systems (AMCIS), Chicago,Illinios, USA, August 15th-17th, 2013.

38. Wei-Lun Chang, Carol W. Hsu, and Hui-Chi Chang, "Mining Service Brands: Evolution of Customer Apparel", 2013 Frontiers in Service Conference, Taipei, Taiwan, July 4th-7th, 2013.

39. Wei-Lun Chang and Ling-Yao Huang, "A Two-Step Approach for Mining Service Cooperation," 10th International Conference on Information Technology (ITNG 13), Las Vegas, Nevada, USA, April 15th-17th, 2013. (EI)

40. Wei-Lun Chang and Pao-Sheng Huang, "Service Idealism: The Sense Perception of Personality," 2013 AMA Winter Marketing Educators' Conference, Las Vegas, Nevada, USA, February 15th-17th, 2013.

41. Wei-Lun Chang, Yen-Hao Hsieh, and Hui-Chi Chang, "Service Mining: Concept and Opportunity," 18th Americas Conference on Information Systems (AMCIS), Seattle, WA, USA, August 9th-11st, 2012.

42. Ling-Yao Huang, Yi-Huan Lin, and Wei-Lun Chang, "Correlated Services Investigation: Las Vegas," 18th Americas Conference on Information Systems (AMCIS), Seattle, WA, USA, August 9th-11st, 2012.

43. Wei-Lun Chang and Hui-Chi Chang, "Service Branding: The Sign of Apparel," 2012 Academy of Marketing Science (AMS) Annual Conference, New Orleans, LA, USA, May 15th-19th, 2012.

44. Wei-Lun Chang and Arleen N. Diaz, "How Can Social Networks Help Us Meaure Trust Online?" 9th International Conference on Information Technology (ITNG 12), Las Vegas, Nevada, USA, April 16th-18th, 2012. (EI)

45. Wei-Lun Chang, Yen-Hao Hsieh, and Pei-Hung Hsieh, "Service Mining: Technology, Management, and Application," 21st International Conference on Management of Technology (IAMOT 2012), Hsinchu, Taiwan, March 18th-22th, 2012.

46. Wei-Lun Chang, "The Path from Sound to Brand on Customer Intention," 2012 AMA Winter Marketing Educators' Conference, St. Petersburg, FL, USA, February 17th-19th, 2012.

47. Wei-Lun Chang, "A Social Network Based CBR System for Quality Group Decisions," International Conference on Information and Communication Technologies and Applications (ICTA 2011), Orlando, FL, USA, November 29th to December 2nd, 2011.

48. Wei-Lun Chang, "Two Steps for Self-Organized Social Network Pre-Construction," 2011 IEEE International Conference on Systems, Man, and Cybernetics, Anchorage, Alaska, October 9th-12th, 2011. (EI)

49. Wei-Lun Chang and Hui-Chi Chang, "A Dynamic System of E-Service Failure, Recovery and Trust," The 15th Pacific Asia Conference on Information Systems (PACIS 2011), Brisbane, Australia, July 7th-11st, 2011. (EI)

50. Wei-Lun Chang and Sian-Ting Lin, "Analyzing Personality Correlation of Social Network in Organizations," The First Workshop on Social network Analysis in Applications (SNAA) conjoint with 2011 International Conference Advances in Social Networks Analysis and Mining, Kaohsiung, Taiwan, July 25th-28th, 2011. (EI)

51. Wei-Lun Chang and Yu-Jyun Lin, "Using Fuzzy Theory to Explore the Appropriateness of Customer-Oriented E-Service Cooperation," 8th International Conference on Information Technology (ITNG 11), Las Vegas, Nevada, USA, April 11st-13th, 2011. (EI)

52. Wei-Lun Chang, "Revisiting Customer Value for Recommending Customer Relationship Management E-Services," Pre-ICIS (9th) Workshop on e-Business (WeB 10), Saint Louis, Missouri, USA, December 11st, 2010.

53. Wei-Lun Chang and Zih-Siang Lin, "A Cluster-Based Approach for Automatic Social Network Construction," 2010 IEEE International Conference on Social Computing (SocialCom-2010), Minneapolis, Minnesota, USA, August 19th-22nd, 2010. (EI) (15% of acceptance rate)

54. Wei-Lun Chang and Yen-Ting Chang , "The Effect of Nonmusical Sound for Corporate Branding and Consumer Behaviour," 2010 AMS Cultural Perspectives in Marketing Conference, Lille, France, July 21st – July 24th, 2010.

55. Wei-Lun Chang and Chia-Yun Ho, "A Mixed-Initiative Model for Quality-Based E-Services Pricing," 7th International Conference on Information Technology (ITNG 10), Las Vegas, Nevada, USA, April 12th-14th, 2010. (EI)

56. Wei-Lun Chang and Hsieh-Liang Lin, "The Impact of Color Traits on Corporate Branding," 2010 AMA Winter Marketing Educators' Conference, New Orleans, LA, USA, February 19th-22nd, 2010.

57. Wei-Lun Chang and Yu-Xin Wu, "A Framework for CRM E-Services: From Customer Value Perspective," Pre-ICIS (8th) Workshop on e-Business (WeB 09), Phoenix, Arizona, USA, December 15th, 2009.

58. Wei-Lun Chang and Yu-Xin Wu, "A Value-based Framework for Internet-enabled CRM Services," The 9th International Conference on Electronic Business (ICEB 09), Wynn Macau, Macau, November 30th - December 4th, 2009.

59. Wei-Lun Chang and Sian-Ting Lin, "A Study of Co-relational Personalities of the Social Network in Organization," The International Workshop on Social Networks Mining and Analysis for Business Applications (SNMABA2009): Conjunction with the 2009 IEEE International Conference on Social Computing (SocialComp-09), Vancouver, Canada, August 29th-31st, 2009. (EI)

60. Wei-Lun Chang, "A Roadmap of SOA-Based Framework for Internet-Enabled CRM," 2009 Academy of Marketing Science Annual Conference, Baltimore, Maryland, USA, May 20th-23rd, 2009.

61. Wei-Lun Chang and Yu-Ting Hong, "A Mixture Model to Estimate Customer Value for E-Services," 2009 Academy of Marketing Science Annual Conference, Baltimore, Maryland, USA, May 20th-23rd, 2009.

62. Wei-Lun Chang, Yi-Ping Lo and Yu-Ting Hong, "A Heuristic Model of Network-Based Group Decision Making for E-Services," 6th International Conference on Information Technology (ITNG 09), Las Vegas, Nevada, USA, April 27th-29th, 2009. (EI)

63. Wei-Lun Chang, "A Utility-Based Approach for E-Service Pricing," 2009 Annual Meeting of the Southeast Decision Sciences Institute (SEDSI 09), Charleston, South Carolina, USA, February 18th-20th, 2009.

64. Wei-Lun Chang, "Using Multi-attribute Utility Theory to Rank and Select Co-branding Partners," IEEE 8th International Conference on Intelligent System and Applications (ISDA 08), Kaohsiung, Taiwan, November 26th-28th, 2008. (EI)

65. Wei-Lun Chang and Kuan-Chi Chang, "A Taxonomy Model for a Strategic Co-branding Position," 2008 International Conference on Knowledge Management (ICKM 08), Columbus, Ohio, USA, Oct 23rd-24th, 2008.

66. Wei-Lun Chang, "An Ontology-based Knowledge System for Supporting Position and Classification of Co-branding Strategy," 5th International Conference on Information Technology (ITNG 08), Las Vegas, Nevada, USA, April 7th-9th, 2008. (EI)

67. Wei-Lun Chang, "CoLeP: An Agent-based Collaborative System for Pervasive Learning," 5th International Conference on Information Technology (ITNG 08), Las Vegas, Nevada, USA, April 7th-9th, 2008. (EI)

68. Wei-Lun Chang, Shih-Hsiang Wang and Soe-Tsyr Yuan, “iCare Home Portal: Substitution-Based Case Adaptation CBR for Quality Aging in Place,” International Conference of HealthCom 2007, Taipei, Taiwan, June 19th-22nd, 2007. (EI)

69. Wei-Lun Chang and Soe-Tsyr Yuan, "Collaborative Pricing for eService Bundle Delivery: A Framework," IEEE 4th International Conference on Information Technology (conditionally accepted for Journal of Computers), Las Vegas, Nevada, USA, April 2nd-4th, 2007. (EI)

70. Wei-Lun Chang and Soe-Tsyr Yuan, "Roadmap for eService Bundle Delivery: A Collaborative Pricing Framework," Association of Collegiate Marketing Educators Conference (ACME), San Diego, CA, USA, March 13th-17th, 2007.

71. Wei-Lun Chang and Soe-Tsyr Yuan, "iPrice: Collaborative Pricing for e-Service Bundle Delivery," Pre-ICIS Workshop on e-Business (WeB 2006), Milwaukee, Wisconsin, USA, Dec. 9th, 2006. (Best paper nominated for fast-track review in IJEB)

72. Wei-Lun Chang and Soe-Tsyr Yuan, "Methods of Information Goods Pricing: A Survey," Association of Collegiate Marketing Educators Conference (ACME), Oklahoma City, USA. March 1st - 4th, 2006.

73. Wei-Lun Chang and Soe-Tsyr Yuan, "iCare Home Portal - A Quest for Quality Aging e-Service Delivery," IEEE UbiCare 2006 Workshop (PerCom Conference), Pisa, Italy, March 13th, 2006. (EI)

74. Wei-Lun Chang and I-Chien Lin , "A Functional Framework of Ambient iCare e-Services for Quality Aging," IEEE 4th International Conference on Mobile Business (ICMB), Sydney, Australia, July 11st - 13th, 2005. (EI)

75. Wei-Lun Chang and Soe-Tsyr Yuan, "Ambient iCare e-Services for Quality Aging : Framework and Roadmap",7th International IEEE Conference on E-Commerce Technology (CEC), Munich, Germany, July 19th - 22nd, 2005. (EI)

76. Wei-Lun Chang and Soe-Tsyr Yuan, "A Synthesized Learning Approach for Web-Based CRM," Proceeding of WEBKDD Workshop 2000, Boston, MA, August 20th, 2000.